Operational Excellence (OPEX) Training Courses & Consultancy

Operational Excellence (OPEX) training and consultancy supports the drive for sustainable profitability and growth within your organisation and is suitable or those wishing to build their business improvement, continuous improvement or process improvement capability. Our operational excellence programmes provide you with the ability to:

• Ensure all operational improvement activities are linked to the achievement of your organisation’s strategic objectives
• Capture the ‘Voice of the Customer’ to ensure any potential operational changes are aligned to customer requirements
• Apply the simple, robust, structured and proven approach of DMAIC (Define, Measure, Analyse, Improve & Control) to operational improvement
• Move from a ‘Functional’ to a ‘Value Stream’ view of the organisation where stakeholders work together collectively to remove waste from the ‘Value Stream’
• Carry out effective performance measurement and data analysis
• Prioritise opportunities for operational improvement
• Develop ‘Permanent Corrective Actions’ for operational failures
• Select and use the appropriate lean, six sigma and change management tools to reduce variation, defects, cycle times, lead times, waste and costs within your operations
• Influence organisational culture and employee behaviour towards supporting the pursuit of operational excellence

To summarise, you will be equipped with the knowledge, skills and behavioural competencies required to support an operational excellence programme and contribute significantly to the bottom line of your organisation.

For the public courses there are 2 separate dates on offer at both our York and London location options. We also provide in-house training and consultancy support.